You can head over to our Cloudli TalkNText How To Series on YouTube for some quick demos on how to get started with some of TalkNText’s main features:
Designed to help your small business succeed
Send one-to-many SMS messages to customizable contact lists. It’s A2P 10DLC compliant with recipient opt in/out mechanisms built in.
Activate your very own AI-powered call screening assistant to ask callers for their name and reason for the call. You’ll see their response, transcribed in real time.
Automate SMS replies for when you receive calls, messages or voicemails. Personalise your replies further based on your opening hours.
Set up keyword replies to detect incoming keywords within your customer’s text messages and trigger customized responses.
Shared Phone Numbers
Create, manage and share multiple phone numbers in a single place. You can even port existing numbers and text-enable your landline.
Configure exactly how you’d like to handle incoming calls, with advanced ring ordering, call forwarding and IVR phone menus.
Your customers want text
Our survey of 1,000 US consumers revealed that the ability to text small businesses is at the top of their wishlist. Read the survey report to learn what you need to know when it comes to customer communication preferences.
Get a business number
With TalkNText, you can get the perfect business phone number you need to set your company up for success.
- Your first local or toll-free number is free
- Add and manage multiple numbers in one place
- Port over your existing business number
Text-enable your landline
Send and receive texts through your existing landline number, giving you more ways to communicate with your customers.
- Use a number your customers already know
- Send text messages, broadcasts and more
- Continue to receive calls on your existing service
Put your team to work
Respond to customers and clients faster with shared numbers that keep the entire team in the loop.
- Add team members as your business grows
- Create and share numbers with your team
- Unlimited team calls & messages
Don’t just take our word for it...
“TalkNText allows our staff to more easily communicate with customers and team members alike – even when we’re not in the office.”
Stephen KennedyOwner, School of Rock Greenwich
“TalkNText has made it easier for our dispatch team to communicate flawlessly with our technicians in the field.”
Tabatha MacneillDispatch Manager, One Hour Air Conditioning & Heating
“Once I implemented Business Texting, I realized that I had been missing messages that people had been sending to me.”
Jeff KingPresident, RQFocus
Trusted by teams at
TalkNText is the first single-subscription app to combine business texting with business phone – eliminating the need for your small business to maintain two separate, costly subscriptions.
|Dedicated US/CA phone number||—|
|Unlimited team messaging|
|2-way conversational SMS**||—|
|Enhanced business texting**||—||—||—|
|Shared phone numbers||—||—||—||—|
|Plan cost for 4 users per month*||$60||$120||$199†||$130†||$118†||$79†||$79†|
|Savings with TalkNText*||—||50%||70%||54%||49%||24%||24%|
All information provided as-is with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information. *Savings and feature claims based on comparison of monthly pricing plans for four users, published on competitor websites or other publicly available sources as of May 18, 2023. Some competitor plans may include additional features, including but not limited to video and audio conferencing, and direct dial numbers for each user. All product names, logos, brands, trademarks and registered trademarks are property of their respective owners. **Usage limits may vary by provider. ***USD pricing converted to CAD pricing using average 2023 currency exchange rate. †Total cost reflects the service provider’s plan for four users with the addition of business texting ($59 USD) or voice ($20 USD) service.
Case study: One Hour Air Heating & Air Conditioning
Find out how TalkNText made it easier for the One Hour Air dispatch team to communicate with its field technicians, while streamlining internal workflows and keeping the phone lines open for customers who are calling to make new appointments.
Keep up with TalkNText
Check out our latest blog posts on business connectivity and industry thought leadership. For more articles, check out our blog.
A2P 10DLC is a trust mechanism that leading U.S. mobile carriers put forth to protect their mobile users from spam and unsolicited messages. With A2P 10DLC, mobile carriers are providing mobile customers the assurance that the text messages they receive from their friends, family, and now businesses, are trust-worthy and free of spam or communications from companies they have not given their consent to. Check out our blog to learn more.
We need your Employer Identification Number (EIN) to register you as a legitimate business entity in the Campaign Registry (TCR). Please note that this number is not your Social Security Number (SSN) / Social Insurance Number (SIN). Cloudli cannot use a SSN or SIN to register you for TCR.
The Campaign Registry ensures text messaging Campaigns are legitimate by providing visibility into a brand’s messaging source and content to mobile carriers. Our team registers your company “campaign” by declaring “who” is sending the campaign, and “what” type of message is being sent. Once The Campaign Registry approves your registration, your company and brand(s) can begin sending trust-worthy messages in a sanctioned environment. Check out The Campaign Registry’s website for more information.
Yes, you can use your Bluetooth device and headset with the TalkNText app by pairing the devices to your smartphone, tablet, or desktop.
Our interface supports English for now, with more languages coming in the future.
Absolutely! By text-enabling your landline, you can take advantage of TalkNText’s powerful SMS and broadcasting features, while continuing to handle calls via your existing voice service.
There are no contracts, and we don’t lock you in to any long-term commitment. The TalkNText subscriptions are month to month so you’re free to go whenever you feel the need to… but we’re sure you’ll stay with us.
Yes, you can keep your current phone number by porting it over to us. What this means is that you’ll be able to keep the same phone number with your voice and Business Texting service on TalkNText, and these services will no longer work with your current provider.
Yes, you can. You’ll need to submit that number to our support team so they can text-enable it. Note that if you want to make and receive calls with TalkNText with that 1-800 number, you’ll need to port it over to us as well.
You bet it is! Our team works tirelessly to register TalkNText users quickly to The Campaign Registry so they can start Business Texting per 10DLC requirements and run texting campaigns with total peace of mind.
There are no one-time fees associated to porting a number to TalkNText. Every plan includes one business phone number, and any additional phone number added to a subscription is an extra $5/month.
Every TalkNText subscription includes one business phone number. You can add more phone numbers as needed for $5/month per additional phone number, whether it’s a standard or a toll-free number.
It certainly can! If you have a number that everyone knows and you’d like to keep, you can port your number to us. You can then use the TalkNText app on your smartphone, laptop, desktop or tablet to make/receive calls and text. If you’d rather keep your existing landline voice service, you can simply text-enable your landline instead.
You can download the app and install it on all your devices! TalkNText is supported on iOS, Android, MacOS and PC.
The beauty of TalkNText is that you can share your phone number with as many TalkNText users as you have on your subscription! You can control who has access to it, and you can also revoke their access when needed. A shared business number allows you and everyone who has access to the phone number to answer calls and address text messages. It’s a perfect way for sharing the workload, staying on top of your game, and providing an enhanced customer experience.
Every plan includes a set number of included users, and you can add more users whenever you need for $10/month.
You can add one contact at a time or mass upload your contacts as a CSV file via the Contacts tab in the TalkNText portal.
We currently offer the ability to export your TalkNText contacts as a CSV file for you to manage as you wish. However, TalkNText widgets are on the roadmap, so stay tuned for this feature in the near future!